As there is a scarcity of bodies in Syria with a scientific background and in-depth
understanding of the Syrian microfinance market and clients, our goal is to bridge this
gap through providing quality research services related but not limited to;
• Understanding clients and their perceptions of the MFI and its services.
• Poor people’s use of MFI’s financial services.
• Design of loan products.
• Design of savings products.
• Geographic expansion.
• Development of marketing strategy.
• Remittance use.
• Institutional policy change.
• Client Exit Surveys.
• Use of loans, profits and savings over time.
• Client satisfaction.
• Client empowerment.
• Developing/refining marketing programs.
• Clients’ risks/vulnerability opportunities.
• Drop-outs and loan default.
• Poverty/impact studies and assessments.
• Market research.